Terms of Service

Last updated: 4 June 2026

These Terms of Service (“Terms”) govern your access to and use of the Cluer desktop application and the cluerapp.com website (together, the “Service”). By downloading, installing, or using Cluer, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

Cluer is a desktop application that adds screen recording, AI snipping, and voice dictation to your existing tools. Cluer is local-first: your recordings, snips, and transcripts are stored on your own machine and are not uploaded to us. See our Privacy Policy for details.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to purchase a subscription. By using the Service you represent that the information you provide is accurate and that you are legally able to enter into these Terms.

3. Subscriptions, billing & renewals

  • Cluer Pro is offered as a recurring subscription at the price shown on the download page (currently US$9.99 / month), plus any applicable taxes.
  • Payments and subscriptions are processed by our merchant of record, Lemon Squeezy. Your purchase is also subject to Lemon Squeezy’s terms.
  • Subscriptions renew automatically at the end of each billing period until cancelled. You authorise us and Lemon Squeezy to charge your payment method on each renewal.
  • You can cancel at any time from the customer portal link in your purchase receipt. Cancellation stops future renewals; your access continues until the end of the current billing period.
  • Prices may change. We will give reasonable notice of any price change before it takes effect, and it will apply only to subsequent billing periods.

4. Money-back guarantee

Cluer Pro does not currently include a free trial; a paid subscription is required to use the app. To let you evaluate Cluer with no risk, we offer a money-back guarantee as described in our Refund Policy. We reserve the right to offer or withdraw trials and promotions at any time.

5. Refunds

Refunds are handled in accordance with our Refund Policy, which forms part of these Terms.

6. Licence & acceptable use

Subject to these Terms, we grant you a personal, non-exclusive, non-transferable, revocable licence to install and use Cluer for your own use. You agree not to:

  • copy, resell, sublicense, or redistribute the Service;
  • reverse engineer, decompile, or attempt to extract source code, except where permitted by law;
  • circumvent licensing, security, or usage limits; or
  • use the Service to break the law or infringe the rights of others.

7. AI models & Google Gemma

Cluer’s dictation and transcription features are powered by Google’s Gemma model, which runs entirely on your own device. Built with Google Gemma.

  • The Gemma model weights are downloaded by you, on first use, directly from Google’s official distribution after you accept Google’s licence. Cluer does not host, bundle, or redistribute the weights, and all transcription happens locally on your device.
  • Your use of the Gemma model through Cluer is subject to the Gemma Terms of Use and the Gemma Prohibited Use Policy, which are incorporated into these Terms by reference. You agree not to use Cluer’s AI features for any purpose prohibited by those policies or by applicable law.
  • The Gemma model and its outputs are provided “as is” without warranty of any kind; you are solely responsible for any content you generate. Gemma is a trademark of Google LLC. Nothing in these Terms grants rights in Google’s trademarks or implies that Google endorses, sponsors, or is affiliated with Cluer.

8. Your content

You retain all rights to the recordings, snips, transcripts, and other content you create with Cluer. Because Cluer is local-first, that content stays on your device and you are solely responsible for it, including any backups.

9. Intellectual property

Cluer, the Cluer name, logo, and all related software and materials are owned by Cluer and protected by intellectual property laws. These Terms do not transfer any ownership to you.

10. Disclaimer of warranties

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.

11. Limitation of liability

To the maximum extent permitted by law, Cluer will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill. Our total liability for any claim relating to the Service is limited to the amount you paid us in the twelve months before the claim arose.

12. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms. Provisions that by their nature should survive termination (including ownership, disclaimers, and limitation of liability) will survive.

13. Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected by the “Last updated” date above and, where appropriate, by additional notice. Continued use of the Service after changes take effect constitutes acceptance.

14. Contact

Questions about these Terms? Email us at charleywwork@gmail.com.